Westmead Hospital Foundation (ABN 89 050 329 925) values your privacy and is committed to ensuring the privacy and confidentiality of your personal information is maintained in accordance with the relevant laws and regulations that govern New South Wales.
Westmead Hospital Foundation may modify or update this Privacy Policy from time to time by publishing a modified or updated version of it on the Foundation’s website. Westmead Hospital Foundation encourages individuals to check the Foundation’s website periodically to ensure that that they aware of the Foundation’s current Privacy Policy.
By providing personal information to us, you consent to our collection, use and disclosure of that personal information on the terms of this Privacy Policy and any other contractual or other arrangements that apply between us (if any).
Collection of information
Westmead Hospital Foundation collects information from staff, patients, donors, donor list brokers and members of the public solely to carry out its marketing and fundraising functions. Information collected includes names, postal and email addresses, phone numbers, dates of birth, occupation, areas of personal interest, responses to surveys and records of donations. The information is collected by correspondence, phone calls, emails, surveys, completion of forms, requests for receipts and the purchase of potential donor lists from third parties. Westmead Hospital Foundation will never directly approach a patient and ask for any personal or medical information. Information collected from patients for use in marketing material (such as direct marketing, annual report or this website) is volunteered freely by the patient, and approved by the patient prior to publication.
Westmead Hospital Foundation will only use your personal information:
- For the purpose for which it was collected; or
- For a directly related purpose; or
- When we have the appropriate consent to do so; or
- As otherwise required, permitted or authorised by law.
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process donations and communicate with our donors and supporters, including sending them information (which may be by phone, post, email or other electronic means directly from us or a third party mailing house); and
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communicate with donors and supporters, patients and their family members, employees and volunteers (including responding to queries and complaints) and to distribute our publications (including Impact Reports and Annual Reports), conduct fundraising events, appeal for further donations and support and raise awareness about our fundraising activities and our mission.
Ensuring data quality
Westmead Hospital Foundation aims to ensure that personal information held by us is accurate and as up-to-date as possible. Information from third parties is checked with each party where possible. We are able to provide access to the personal information of the individual concerned upon request and will correct any inaccurate information. If an individual has a concern about the way we handle their information they can contact us at info@westmeadhf.org.au. We will endeavour to respond promptly and within thirty days to the complaint. If the outcome is not satisfactory, a complaint can be made to the Office of the Information Commissioner.
Ensuring data security
Westmead Hospital Foundation does not hold patient medical or other personal records at Westmead Hospital. Electronically stored information is protected by security programmes and passwords. Paper records are stored in locked facilities. Personal information is not provided to any overseas recipient.
Anonymity
Westmead Hospital Foundation allows individuals to act anonymously or to use a pseudonym where it is practical and lawful to do so. For example, we will accept anonymous donations or donations under a pseudonym, but are unable to issue a tax-deductible receipt to the donor.
Sensitive information
Information on race, ethnicity, political opinions, religious or philosophical beliefs, trade union membership, health information or sexual inclination is classed as sensitive information. Westmead Hospital Foundation does not collect sensitive information except with the client’s consent or where required by law.
